- BOOKINGS ARE NON-REFUNDABLE AND CANNOT BE RESCHEDULED. Once purchased, tickets CANNOT be refunded and CANNOT be rescheduled because your space is being guaranteed for the selected time slot.
- Read your confirmation email and take note of the Suite # of your selected game. Games cannot be delayed if you end up at the wrong location.
- Games begin PROMPTLY at their posted start time, you must arrive 15-20 minutes before game time.
- Groups with any players under 16 years old MUST have an adult (18+) player with them. Two adults are required for NAUTILUS.
- No children under the age of 7 are allowed in our Escape Rooms.
- If you wish to include children aged 7-10, you MUST pay to book the entire room (private event).
- If you are wanting to play a room that you have already attempted, you MUST book the entire room.
- To ensure that you get the whole room reserved for your party, you must check the Private Event check box. Make sure that your reservation is labeled (Private Event) to prevent other players from booking into the same room.
- If your group has more than the maximum amount of players allowed in a room, just give us a call and we might be able to work something out!